We handle all support requests 9-5 M-F Eastern Standard Time.
You can expect an email reply in about 8 hours
If you need help with the older ProPhoto 5 or earlier software, please be aware that free tech support for these older versions has expired.
We provide ongoing updates and help for our two latest releases, currently including ProPhoto 6 and ProPhoto 7.
If you have questions or need help using the ProPhoto 5 or earlier software, please search this website for further help. Or, if you have questions about the latest ProPhoto 7 software you can reach our support team here:
I own a ProPhoto blog, and it's already installed.
I don't own a ProPhoto blog, or it's not installed yet.
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Please correct the address, or click here if you're certain it's correct.
There was an unknown error and we can't connect to your site at this time.
First, please see if any of the following tutorials can provide you with an immediate answer.
You can expect an email reply in about 8 hours from one of these 3 handsome guys:
If you haven't heard back within the above time frame, check your email's spam folder. Or, even better, go into your email provider's settings now (Hotmail, Gmail, etc...) and add 'firstname.lastname@example.org' to your email whitelist.