We handle all support requests 9-5 M-F Eastern Standard Time. You can expect an email reply in about 8 hours

Support for legacy ProPhoto versions has ended

  • If you need help with the older ProPhoto 5 or earlier software, please be aware that free tech support for these older versions has expired.

  • We provide ongoing updates and help for our two latest releases, currently including ProPhoto 6 and ProPhoto 7.

  • If you have questions or need help using the ProPhoto 5 or earlier software, please search this website for further help. Or, if you have questions about the latest ProPhoto 7 software you can reach our support team here:

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