Updating Theme Files

This tutorial explains how to update your ProPhoto theme files. You should only need to do this when working with Tech Support to fix a problem, since ProPhoto can automatically update itself when you log in to WordPress whenever there is a new version available.

These instructions do not apply to upgrading ProPhoto or installing Add-On Designs. Also, if you use Safari on Mac, downloading a zip file may automatically unzip the file after download. To fix this: in the Safari menu bar go to “Safari” > “Preferences” > “General” and uncheck the “Open ‘safe’ files after downloading” option. Download the zip file again.

The version of ProPhoto you are running can be seen in any screen in WordPress when ProPhoto is active – if you’re wondering what version and build you are running, scroll to the bottom of any WordPress screen:

Version info seen in at the bottom of WordPress admin screens

Version info seen in at the bottom of WordPress admin screens

Option 1: Trigger an auto-updatetrigger_auto_update

The easiest way to update your site to the latest available build is to trigger an auto-update. This option can be found under “ProPhoto” > “Customize” > “Site Settings” > “Misc.”  If your site is auto-update capable, clicking this button will immediately update your ProPhoto theme files.

After your update is complete you will see a page like this.

After your update is complete you will see a page like this.

Option 2: Update from “Appearance” > “Themes”

Step 1 : Save the latest version of ProPhoto

If you haven’t done so already, save the zip file we provided on your computer. Keep track of where you save it, as you will need it in a few steps.

If you never saved a zip file from your original purchase, or can’t find the old download link in our confirmation Email,  you can download the latest build of ProPhoto right from within the software – just go here:
“ProPhoto” > “Customize” > “Site Settings” > “Misc.” > “ProPhoto Updates”
Scroll down to find a button which will allow you to download the software zip file.

Click the button to download the latest version of the ProPhoto zip file.

Click the button to download the latest version of the ProPhoto zip file.

Don’t see the button, or having trouble downloading? Please contact us and we can provide you with the zip file by Email to use instead of clicking this button.

Step 2 : Activate another Theme temporarily

Go to “Appearance” > “Themes” and activate any other WordPress theme.
Be aware that once you do this, your blog is going to look different for just a bit, but don’t worry, it’s just temporary until your update is complete.  You won’t lose any of your ProPhoto customizations because they are stored in your WordPress database.wp38_activate_default_theme
Be aware that after you activate another theme, you may see a message telling you to “Update” that theme as well.  You can ignore that update message.  You’re just using this other theme temporarily and it has nothing to do with updating ProPhoto.  Just proceed to the steps below.

Step 3: Delete the old version of ProPhoto

After activating another theme, delete the ProPhoto theme software.

What?! Are you crazy?! I don’t want to lose my settings!”

Don’t worry, none of your customizations or custom images will be deleted when you do this, just the software.  To delete it, hover over the ProPhoto theme image, click on “Theme Details” and then “delete” in the lower right corner.

 

Click "Theme Details" ...

Click “Theme Details” …

... then click to "Delete"

… then click to “Delete”

 

If, you are prompted for FTP Information (hostname, username, password) you can enter that information if you know it, or just skip the rest of this tutorial and follow the manual ProPhoto update guide instead.

Step 4: Upload and activate the newer version of ProPhoto


This tutorial explains how to update your ProPhoto theme files. You should only need to do this when working with Tech Support to fix a problem, since ProPhoto 4 can automatically update itself when you log in to WordPress whenever there is a new version available.

These instructions do not apply to upgrading ProPhoto or installing Add-On Designs.
Also, if you use Safari on Mac, downloading a zip file may automatically unzip the file after download. To fix this: in the Safari menu bar go to “Safari” > “Preferences” > “General” and uncheck the “Open ‘safe’ files after downloading” option. Download the zip file again.

The version of ProPhoto you are running can be seen in any screen in WordPress when ProPhoto is active – if you’re wondering what version and build you are running, scroll to the bottom of any WordPress screen:

pp-wp-version

Version info seen in WordPress admin screen

Step 1 : Save the latest version of ProPhoto

If you haven’t done so already, save the zip file we provided on your computer. Keep track of where you save it, as you will need it in a few steps.

If you never saved a zip file from your original purchase, or can’t find the old download link in our confirmation Email,  you can download the latest build of ProPhoto right from within the software – just go here:
“ProPhoto” > “Customize” > “Site Settings” > “Misc.” > “ProPhoto Updates”
Scroll down to find a button which will allow you to download the software zip file.

Click the download button to receive the latest ProPhoto zip file

Click the download button to receive the latest ProPhoto zip file

Don’t see the button, or having trouble downloading? Please contact us and we can provide you with the zip file by Email to use instead of clicking this button.

Step 2 : Activate another Theme temporarily

Go to “Appearance” > “Themes” and activate any other WordPress theme.
Be aware that once you do this, your blog is going to look different for just a bit, but don’t worry, it’s just temporary until your update is complete.  You won’t lose any of your ProPhoto customizations because they are stored in your WordPress database.wp38_activate_default_theme
Be aware that after you activate another theme, you may see a message updating that theme as well – you can ignore any update message.  You’re just using this other theme temporarily and it has nothing to do with updating ProPhoto.  Just proceed to the steps below.

Step 3: Delete the old version of ProPhoto

After activating another theme, delete the ProPhoto theme software.

What?! Are you crazy?! I don’t want to lose my settings!”

Don’t worry, none of your customizations or custom images will be deleted when you do this, just the software.  To delete it, hover over the ProPhoto theme image, click on “Theme Details” and then “delete” in the lower right corner.

wp38_delete_theme_ppwp38_delete_theme_pp2

If, you are prompted for FTP Information (hostname, username, password) you can enter that information if you know it, or just skip the rest of this tutorial and follow the manual ProPhoto update guide instead.

Step 4: Upload and activate the newer version of ProPhoto

This tutorial explains how to update your ProPhoto theme files. You should only need to do this when working with Tech Support to fix a problem.

These instructions do not apply to upgrading ProPhoto – see the Upgrade ProPhoto page.
Also, if you’re using Safari on Mac, downloading a zip file may automatically unzip the file after download.
In the Safari menu bar go to “Safari” > “Preferences” > “General” and uncheck the “Open ‘safe’ files after downloading” option. Download the zip file again.

The version of ProPhoto you are running can be seen in any screen in WordPress when ProPhoto is active – if you’re wondering what version and build you are running, scroll to the bottom of any WordPress screen:

Version info seen in at the bottom of WordPress admin screens

Version info seen in at the bottom of WordPress admin screens

Step 1 : Download the latest version of ProPhoto from our site

If you haven’t received a prophoto3.zip file from the Tech Support guys, contact us for the file you’ll need.  Keep track of where you save the zip file, as you will need it in a few steps.

Step 2 : Activate any other WordPress Theme temporarily

Go to “Appearance” > “Themes” and activate any other WordPress theme, like “Twenty Thirteen” which comes with WordPress 3.7 or higher. Don’t have another Theme? You can click to add any other free Theme in WordPress before proceeding.
Be aware that once you do this, your blog is going to look different for just a bit, but don’t worry, it’s just temporary until your update is complete.  You haven’t lost any of your ProPhoto customizations.

(Just be aware that after you activate or another theme, you may see a message telling you there is an update for that theme – you can ignore any update message for now. Proceed to Step 3 below.

Step 3: Delete the old version of ProPhoto

After activating another theme, click to delete the ProPhoto theme.

This sounds scary, but don’t worry, none of your customizations or custom images will be deleted when you do this. Your images are stored in a different folder that does not get deleted when you click this button, and your settings are stored in the WordPress database.

If, you are prompted for Connection Information (hostname, username, password) then you can enter your web server FTP information, or update manually with FTP.  Click here for detailed instructions and don’t use the rest of this tutorial.

Step 4: Upload and activate the newer version of ProPhoto

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