Upgrading to ProPhoto 5

Thanks for being a repeat customer! (or, purchase the ProPhoto 5 Upgrade now)

We think you’ll find the process of upgrading to version 5 pretty darn painless, thanks to the automatic Design importing ProPhoto 4 customizations right into 5.  (And if you’re a ProPhoto 3 user who never upgraded to ProPhoto 4, have no fear, ProPhoto 5 also imports Designs directly from ProPhoto 3 into ProPhoto 5, too)

We know you’re going to love the new features we worked hard to add to this version.
Please take 5 minutes to read this whole tutorial carefully to make sure you get started on the right track.

Note: ProPhoto 5 requires version 3.7 or later of WordPress, which is not the latest version, but if you are not up-to-date, upgrade WordPress before installing ProPhoto 5.

Step 1: No need to delete your prior ProPhoto installation!

The first thing you need to know is that the ProPhoto 5 theme doesn’t replace your existing customized ProPhoto designs – they’re imported so your site doesn’t look different until you make new changes.

ProPhoto 5 is installed as though it’s was an entirely separate theme (which it is). In fact, you should leave your existing ProPhoto theme installed just like it is – there is no need to delete it. Leaving ProPhoto 4 (or 3) intact also gives you the option to switch back to your old ProPhoto software if ever you want to do so.

Step 2: Upload, Activate, and Register ProPhoto 5

In your WordPress admin area, go to “Appearance” > “Themes”, click on the “Add New” button at the top of the page, or the “Add New Theme” icon.
If you don’t see an option to add a new Theme in WordPress, make sure you’re logged in using an Administrator account – other WordPress user roles are not able to upload Themes. Also, make sure you’re not logging into a WordPress.com site by accident – you need to login to your self-hosted WordPress setup where you use ProPhoto.

Uploading ProPhoto 5 Theme Upgrade

Upload the zip file you downloaded when you purchased – our site should have automatically given you the file after you purchased, but if it didn’t do that, look for our confirmation email with a link to download your zip file. The email is sent to the address you used to purchase, which might be different than you expect if your PayPal account uses a different email account.

Activate the theme after the upload is complete. This makes ProPhoto 5 the Theme that WordPress uses to style your site. Again, activation should leave your site looking just like it did when you used ProPhoto 4 (or 3) because the new software imports the look & feel of your last Design.

Register with your new ProPhoto 5 purchase Email and Transaction ID if you’re ready to register the new software where you’ve just loaded it. But if you’re working with a temporary setup, you can skip registration.

Your previous customizations from ProPhoto 4 (your “Design”) will be loaded automatically as your ProPhoto 5 active Design in the “ProPhoto” > “Manage Designs” area so your site looks the same.  All other saved ProPhoto 4 designs you’ve created will also be imported into ProPhoto 5 and appear in that same area too!

If you need any additional detailed help with the upload/activate/register process for the ProPhoto 5 upgrade, click here.

Step 3: Get Familiar with the new stuff

The videos at the end of this tutorial will take about 8 minutes to watch, and are really important. Even more convenient, you will find videos and help right inside ProPhoto 5 – just look for the blue ‘more info’, red ‘lifesaver’, or black ‘video’ icons next to each section heading.

Congratulations! You’ve just purchased ProPhoto! This page contains a few videos that will help you understand the big picture of what you need to do to start using ProPhoto and WordPress.


If you have not already installed WordPress and ProPhoto, you’ll want to do that first using our installation guide. With ProPhoto and WordPress all set up, these videos will make a lot more sense.

Customizing ProPhoto

Making Customizations

Managing Designs

Images and Galleries

Widgets & Widget Areas

Getting started with WordPress

Still want to know more?  Need to learn how to do something more specific? Our website is chock-full of more help, and you can search for help not seen in the general ‘browse’ areas.

Also, be sure to check out the help buttons found on the right within each setting area of ProPhoto. If you get stuck we’d be glad to help.

Easy, champ… it looks like you may not have upgraded to ProPhoto 5 yet?
Upgrade to ProPhoto 5 now.

Oh, you have already upgraded to ProPhoto 5?
Deepest apologies, please click the “4” at the bottom of this page to view our site’s ProPhoto 5 help:


Click the ‘version number’ on our site to change

If you’ve searched the tutorials and can't find what you need, please contact us. We’re here to help. Contact Us